Capturing Unmet Needs and Trip Cancellations in Non-Urgent Transportation across Champlain

Originally released February 2018

Recommendation on consistent data

Non-urgent transportation agencies established a standard definitions for unmet transportation requests and the coding structure to support consistent reporting of unmet needs across the region.

2018_02_23_TransportationUnmetNeedsAndTripCancellations_datacollection.pdf

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